We usually reply within two working days. You can also reach us on X at @robinstepapp.
Robin Step reads your daily step total from Apple Health (iPhone) or Health Connect (Android). If you skipped the permission when you first opened the app, turn it on: iPhone: Settings → Health → Data Access & Devices → Robin Step → allow Steps. Android: Health Connect → App permissions → Robin Step → allow Steps. The last 7 days are added the next time you open the app.
No. Robin Step is a game. The stocks are virtual, the prices are simulated, and steps, portfolios and ranks have no cash value. Nothing can be bought with money and nothing can be withdrawn.
Walk. Every step you take becomes one step to spend, and your balance never expires. Selling a stock also returns steps at the current price.
Guest accounts live only on the device that created them. To keep your progress, create an account (Profile → Create account) and sign in with the same e-mail on every device: your balance, stocks and rank sync automatically.
In the app: Profile → Settings → Delete account. This removes your profile, username, portfolio, trades, friends and activity for good. Or e-mail us from the address on the account and we will do it for you.
That is by design. Prices in Robin Step are simulated for the game and do not follow real quotes.